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Owned and operated by Luxury Oasis Living, our team is ready to help with orders, product questions, or planning your perfect outdoor space.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my patio furniture order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time from our carrier's website.
What is your return policy?
We offer 30-Day Returns on qualifying items. If your patio set, gazebo, or fire pit does not meet your expectations, please review our Return Policy page for full details on eligibility and the return process.
Can I exchange an item for a different style or color?
Exchanges are handled on a case-by-case basis. Contact our team with your order number and the item you would like instead, and we will walk you through the available options.
What materials are your patio furniture sets made from?
Our collections feature weather-resistant frames, UV-protected fabrics, and rust-resistant hardware designed to hold up through sun, rain, and everyday outdoor use. Check each product page for specific material details.
Are your gazebos and fire pits easy to assemble?
Ease of installation is a priority for us. Most of our gazebos and fire pits come with step-by-step instructions and pre-drilled components so you can set up your new outdoor feature with minimal tools and effort.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Quick Responses
Most inquiries receive a thoughtful reply within one business day so your project stays on track.
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Built to Last
Every patio set, gazebo, and fire pit is crafted from weather-resistant materials designed for years of outdoor enjoyment.
30-Day Returns
If something is not right, our return process is straightforward and backed by our return policy for your peace of mind.
